Referrals Process

Referrals Process

You will be asked to email a copy of the person’s most recent CPA report or recent psychiatric and nursing reports and any other information that will provide a good overview of their presenting needs.

The relevant multidisciplinary team (MDT) will review the information and decide who is best placed to complete the assessment (usually two people from different disciplines will assess, for example; if the individual has considerable nursing and psychology needs we would ask a nurse and psychologist to undertake the assessment). Assessments are normally completed face to face, however; during the Covid 19 pandemic we are doing these using videoconferencing technology.
Assessments are free of charge and without obligation.

We will contact the individual’s current placement to arrange a suitable time to complete the assessment. This will need to be at a time when members of the persons existing care team are available to provide input.

Assessments are normally undertaken within 3 working of receiving a referral. If your referral is urgent and you require the individual to be placed within 48 hours, please state this at the time of making the referral, to enable us to “fast track the assessment”.

Once the assessment is complete, the full MDT will meet to discuss the person’s needs and how they could be met. Usually a decision will be made around suitability. In some cases, the MDT may request additional information, or recommend an alternative service within the Care Tech portfolio.
The Referrals Co-ordinator or Business Manager will provide verbal feed-back to the referrer as soon as they have been informed of the decision. If the person referred is suitable, the MDT will produce an assessment report and a care summary within 3 working days of completing the assessment. A formal bed offer will be made which will include costings and a copy of the assessment report.

Included with the bed offer will be a placement agreement. If you would like to accept the bed offer, please complete the form in full and return it to the Referrals Co-ordinator or Business Manager.

In the event that the individual is not considered suitable, the MDT will write a letter to the referrer explaining why we are unable to offer a placement and make recommendations for future care provision.
Once funding is approved, any transitional work or an admission date can be agreed.

Urgent Referrals

In addition to planned admissions, we provide a fast track service for individuals whose behaviour or cognitive functioning has deteriorated, resulting in the need for urgent stabilisation and reduction of acute symptoms. Our teams will support a return to the community once the crisis period has passed, or alternatively, provide continued support to those who require a more extensive care package.

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